Refund & Cancellation Policy
At 99Graphics Design, we offer professional graphic design, web development, digital marketing, and app development services. This Refund & Cancellation Policy outlines the terms and conditions for cancellations and refunds related to our digital services.
1. Cancellation Policy
- Before the project begins, clients can request cancellation under this Refund & Cancellation Policy and receive a full refund.
- After work starts on any service, including design or development, we evaluate cancellations based on project progress.
- Depending on the amount of completed work, we may issue a partial refund.
Partial refunds may be granted depending on the completed work.
2. Refund Policy
- Refunds become limited once work begins on any customised digital solution.
- Failure to deliver the agreed services may qualify the client for a refund.
- Clients can receive a refund if they cancel the project before initial concepts or development begin.
- No refunds apply after final project delivery.
3. Revision Policy
- Revisions are offered based on the selected service package.
- Refund requests will not be accepted if revision options have already been provided.
4. Client Responsibility
Clients must provide clear instructions and timely feedback.
Delays in communication may affect project timelines and refund eligibility.
5. Non-Refundable Services
The following services are non-refundable once started:
- Logo and branding design after concept delivery
- Website or app development after work begins
- Digital marketing services after campaign launch
- Custom design work after approval
6. Payment Terms
All payments confirm acceptance of this Refund & Cancellation Policy.
Disputes must be raised within 7 days of delivery.
7. Contact Us
If you have any questions regarding cancellations or
Refunds, please contact us:
📧 Email: avijit@99graphicsdesign.com
📞 Phone: (+91) 967-448-3249
